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Support

Sales Process – Easy 6-Step Ordering

1. Inquiry & Consultation: 

Contact us via email/WhatsApp/website form with your requirements:

✦ Product model, quantity, customization needs

✦ Target market (e.g., EU/USA certifications)

✦ Preferred shipping method

2. Quotation & Negotiation

Send a detailed proposal within 24 hours, including: price, MOQ, 

✦ Unit price (FOB/CIF/etc.)

✦ MOQ, payment terms, and lead time

✦ Customization options (OEM/ODM)

3. Sample Approval (Optional)

Request a sample to test quality (sample cost & delivery time provided).

Confirm specifications before mass production.

4. Contract & Payment

Sign a PI (Proforma Invoice) or a formal contract.

Pay deposit via T/T, L/C, or PayPal.

5. Production & Quality Control

Production starts with regular QC updates (photos/videos available).

Final inspection before shipment (pre-shipment inspection report provided).

6. Shipping & After-Sales

We arrange logistics (sea/air/express) and handle export documentation:

✦ Commercial invoice, packing list, bill of lading

✦ Certifications (CE, FDA, etc.)

After delivery, enjoy warranty support and spare parts service.


Distributor Policy

Become Our Authorized Partner & Grow Your Business Globally

1. Partnership Benefits

- Exclusive Territory Protection – Guaranteed market area based on agreement.

- Competitive Wholesale Pricing – Factory-direct rates with volume discounts.

- Marketing Support – Co-branded catalogs, product videos, and sales training.

- Priority OEM/ODM Service – Customize products to fit your local demand.

2. Dealer Requirements

Minimum Order Quantity (MOQ) – Flexible tiers (e.g., 100-500 units/year).

Market Expertise – Experience in medical/elderly/mobility product distribution.

After-Sales Capability – Local technical support & spare parts inventory.

3. Order & Logistics

Payment Terms: 30% deposit, 70% before shipment.

Shipping: FOB/CIF options; door-to-door logistics support.

Lead Time: 15-30 days after order confirmation.

4. Support & Incentives

Promotional Materials: Free product samples for trade shows.

Sales Rebates: Year-end bonuses for exceeding targets.

Warranty: 1-2 years on products; fast spare parts replacement.


CATEGORIES

CONTACT US

Phone: +86 188 1916 7612

E-mail: sales@relcaremobility.com

Whatsapp:86 18819167612

Add: No 66, Jixian Road, Ouhai District, Wenzhou, 325041, China.